Project quality has evolved over time, from sorting good items from bad items, to strategic quality management. Quality was once the responsibility of the Quality Inspector. Now it's everyone's responsibility. Details about the quality time line are provided below.
- Prior to World War I, companies stressed the importance of inspections. Problems were identified, not prevented. In the 1950s, inspections were still emphasized. However, quality control emerged as statistical and mathematical techniques.
- From the 1950s to the late 1960s, quality assurance was developed for project management. Companies took steps to prevent problems from occurring, instead of reacting to problems once they were detected.
- Presently, management teams emphasize strategic quality management. Quality is characterized by the customer's demands and requires the commitment of an entire organization. All levels of an organization must be accountable for the products and services it offers. Quality is a weapon that is used against competitors.
TQM has contributed significantly to the movement toward improved quality. It is a customer-oriented system that can also reduce internal bottlenecks and operating costs. This system boosts organizational morale and increases product quality at the same time.
Quality has reached present-day levels as a result of the contributions of experts in the field of project management. In particular, two influential contributors to the quality movement are W. Edwards Deming and Joseph M. Juran.
W. Edwards Deming believed that 85 percent of quality problems required changing the processes within a company. He thought the roots of quality problems should be identified and eliminated. To help organizations identify the roots of quality problems, he developed the Deming's Cycle for Improvement.
Deming believed that problem solving should be logical and systematic. Deming's Cycle for Improvement, which involves the four steps described below, enables organizations to locate and eliminate the source of a problem, rather than simply eliminating the symptoms of a problem.
- Plan. The first step involves identifying the problem and establishing priorities. During this step a quality improvement team is formed, and the problem is defined and analyzed. Possible causes for the problem are determined, as well as possible solutions.
- Do. During the "do" stage, a solution to the problem is selected and implemented.
- Study. The study stage involves evaluating the solution.
- Act. Finally, the last stage ensures that the new procedure and controls are maintained. Project teams ensure that continuous improvement occurs.
Juran also discussed the cost of quality and the legal implications of quality. He examined the various grades of quality for products and services. Juran developed 10 steps for quality improvement that can be applied to project management. The 10 steps are:
- promote the need for improvement
- establish goals for improvement
- organize a plan to attain the goals
- provide training
- perform projects to solve problems
- give an account of the progress that is made
- provide recognition
- communicate results
- keep score
- make improvement part of the process.
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Tag: PM206A54. Let me share all of you about #5 Tips for Project Management Success,, I hope you enjoy it
1. Plan your day using time management techniques
As a project manager, time management skills are essential because you are dealing with a wide range of tasks that demand a quick turnaround time. Planning your day will go a long way in keeping you organized and increasing your productivity. Assist your task planning by using project management software which helps you track the work of you and your team.
If you are not very tech savvy, a simple to-do list can also be a great organizational tool. Prioritize your most important tasks by putting them at the top of the list and less important ones at the bottom. Having a visual plan of your daily tasks helps to keep you on track and aware of time.
Related post: Free ebook 104 secrets to become a great project manager
2. Include stakeholders in important project conversations
While you will have plenty of responsibilities regarding the project, don’t neglect your clients.
Good communication is essential is keeping both parties informed of project progression, curtailing scope creep, and apprised of changing requirements. Some clients may have different expectations when it comes to communication, so make sure to establish the frequency and type of communication (like emails, phone calls, and face-to-face conversations) at the beginning of your project.
Establishing communication expectations early helps alleviate stakeholder uncertainty about communication frequency and delivery.
3. Regularly communicate with your team
Daily team communication helps keep misunderstandings and unclear requirements under control. Keeping your team informed in every step of the project is essential to project management success.
For example, a study published by Procedia Technology found that good communication skills were the cornerstone of project management. The study examined over 300 “construction project managers, architects, construction managers, engineers and quantity surveyors” and their successes and failures on various construction projects.
4. Anticipate project setbacks
Even the best-laid plans often go awry.
Remember that even with a high amount of planning and attention to detail, your project may still encounter some challenges. Pay attention to complaints from stakeholders or colleagues, and other warning signs, like a missed deadline or cost overrun, that there may be a problem.
Preventing a crisis will keep your project running smoothly, save you a lot of time, and keep you, your team, and your stakeholders confident in progressing with the project.
Unfortunately not every complication can be avoided. Crisis management skills are essential for dealing with the unexpected. Project managers need to be flexible and pragmatic. Improvise and make sharp decisions when needed.
Related post: 92 free project management templates
5. Stay focused on the details
A common problem project managers encounter is having the project aims not aligned with the organization’s objectives. A great project manager will strategize a plan for the project to lead back to the overall success of the business.
Know your project’s scope by heart and avoid wandering outside of the project’s requirements. It’s too easy to get lost in minor details and forget what your focus is, so a well-planned project scope is essential for success.
And final, you should use KPI to measure effectiveness of the project, here are full list: 76 project management KPIs
Tag: PM206A54. Let me share all of you about #5 Tips for Project Management Success,, I hope you enjoy it
1. Plan your day using time management techniques
As a project manager, time management skills are essential because you are dealing with a wide range of tasks that demand a quick turnaround time. Planning your day will go a long way in keeping you organized and increasing your productivity. Assist your task planning by using project management software which helps you track the work of you and your team.
If you are not very tech savvy, a simple to-do list can also be a great organizational tool. Prioritize your most important tasks by putting them at the top of the list and less important ones at the bottom. Having a visual plan of your daily tasks helps to keep you on track and aware of time.
Related post: Free ebook 104 secrets to become a great project manager
2. Include stakeholders in important project conversations
While you will have plenty of responsibilities regarding the project, don’t neglect your clients.
Good communication is essential is keeping both parties informed of project progression, curtailing scope creep, and apprised of changing requirements. Some clients may have different expectations when it comes to communication, so make sure to establish the frequency and type of communication (like emails, phone calls, and face-to-face conversations) at the beginning of your project.
Establishing communication expectations early helps alleviate stakeholder uncertainty about communication frequency and delivery.
3. Regularly communicate with your team
Daily team communication helps keep misunderstandings and unclear requirements under control. Keeping your team informed in every step of the project is essential to project management success.
For example, a study published by Procedia Technology found that good communication skills were the cornerstone of project management. The study examined over 300 “construction project managers, architects, construction managers, engineers and quantity surveyors” and their successes and failures on various construction projects.
4. Anticipate project setbacks
Even the best-laid plans often go awry.
Remember that even with a high amount of planning and attention to detail, your project may still encounter some challenges. Pay attention to complaints from stakeholders or colleagues, and other warning signs, like a missed deadline or cost overrun, that there may be a problem.
Preventing a crisis will keep your project running smoothly, save you a lot of time, and keep you, your team, and your stakeholders confident in progressing with the project.
Unfortunately not every complication can be avoided. Crisis management skills are essential for dealing with the unexpected. Project managers need to be flexible and pragmatic. Improvise and make sharp decisions when needed.
Related post: 92 free project management templates
5. Stay focused on the details
A common problem project managers encounter is having the project aims not aligned with the organization’s objectives. A great project manager will strategize a plan for the project to lead back to the overall success of the business.
Know your project’s scope by heart and avoid wandering outside of the project’s requirements. It’s too easy to get lost in minor details and forget what your focus is, so a well-planned project scope is essential for success.
And final, you should use KPI to measure effectiveness of the project, here are full list: 76 project management KPIs
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