Monday, July 7, 2008

Standards, Regulations, and Project Quality Planning

Rules are everywhere. People are bombarded by rules in the form of standards and regulations. Do you know the difference between the two?

Quality planning requires you to be familiar with the standards and regulations that affect your project. For many projects, these are well known and your planning will reflect them. The difference between standards and regulations is explained below.
  • Standards. Although standards are approved by a recognized body, compliance with them is not mandatory. They are documents of rules, guidelines, or characteristics for projects, and will shape a project's product.
  • Regulations. These documents outline the products, processes, or service characteristics of a project. Compliance to regulations is mandatory.
Standards and regulations are inputs to quality planning that can have a great effect on projects. As a project manager or member of a project team, you need to be certain your quality system is "up to code."

As with most things in life, rules are not always clear cut. There's a definite "gray area" between standards and regulations. A standard will sometimes begin as a guideline and then become a regulation. This happens when a standard becomes well-known and is widely used.

Another example of the "gray area" between standards and regulations is when each one is authorized at different levels. For example, the government requires pilots to have a national-level license for flying. At a company level, however, a pilot may be required to have a national-level pilot's license, 1,000 hours of flying time, 600 hours multi-engine flight experience, and 150 hours of night flying time.

Standards can help companies meet their quality goals. The International Organization for Standardization is an establishment that helps companies accomplish this with the ISO 9000 series. Companies that use the ISO 9000 standards follow documented procedures for the work they perform. It does not guarantee organizations will always produce good products. Instead, the ISO 9000 standards act as a tool for helping organizations meet quality goals and confirm they have a set of quality standards in place.

In summary, standards and regulations are important inputs to quality planning. Following them helps ensure that a project product is of good quality and meets stakeholder requirements.

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Tag: PM206A52. Let me share all of you about #5 Tips for Project Management Success,, I hope you enjoy it

1. Plan your day using time management techniques

As a project manager, time management skills are essential because you are dealing with a wide range of tasks that demand a quick turnaround time. Planning your day will go a long way in keeping you organized and increasing your productivity. Assist your task planning by using project management software which helps you track the work of you and your team.

If you are not very tech savvy, a simple to-do list can also be a great organizational tool. Prioritize your most important tasks by putting them at the top of the list and less important ones at the bottom. Having a visual plan of your daily tasks helps to keep you on track and aware of time.

Related post: Free ebook 104 secrets to become a great project manager

2. Include stakeholders in important project conversations

While you will have plenty of responsibilities regarding the project, don’t neglect your clients.

Good communication is essential is keeping both parties informed of project progression, curtailing scope creep, and apprised of changing requirements. Some clients may have different expectations when it comes to communication, so make sure to establish the frequency and type of communication (like emails, phone calls, and face-to-face conversations) at the beginning of your project.

Establishing communication expectations early helps alleviate stakeholder uncertainty about communication frequency and delivery.

3. Regularly communicate with your team

Daily team communication helps keep misunderstandings and unclear requirements under control. Keeping your team informed in every step of the project is essential to project management success.

For example, a study published by Procedia Technology found that good communication skills were the cornerstone of project management. The study examined over 300 “construction project managers, architects, construction managers, engineers and quantity surveyors” and their successes and failures on various construction projects.

4. Anticipate project setbacks

Even the best-laid plans often go awry.

Remember that even with a high amount of planning and attention to detail, your project may still encounter some challenges. Pay attention to complaints from stakeholders or colleagues, and other warning signs, like a missed deadline or cost overrun, that there may be a problem.

Preventing a crisis will keep your project running smoothly, save you a lot of time, and keep you, your team, and your stakeholders confident in progressing with the project.

Unfortunately not every complication can be avoided. Crisis management skills are essential for dealing with the unexpected. Project managers need to be flexible and pragmatic. Improvise and make sharp decisions when needed.

Related post: 92 free project management templates

5. Stay focused on the details

A common problem project managers encounter is having the project aims not aligned with the organization’s objectives. A great project manager will strategize a plan for the project to lead back to the overall success of the business.

Know your project’s scope by heart and avoid wandering outside of the project’s requirements. It’s too easy to get lost in minor details and forget what your focus is, so a well-planned project scope is essential for success.

And final, you should use KPI to measure effectiveness of the project, here are full list: 76 project management KPIs